How does this all work?

How do you request my services, and what happens after that?


You can get a brief overview by reading the information below. After you have requested my services, I’ll send more details as they’re needed.


1. Choose which service suits your needs

In the Services menu, there’s information about everything I offer to help you make your manuscript shine. Go through the possibilities, and decide which one is for you.

2. Send your request

Requesting my services is easy.

  • send your request in an email to mail (at) flubs2fixes (dot) com (replacing the bracketed words with the appropriate symbols) I will not use your contact information in any way except in the context of the requested editing job, nor will I make your contact information available to anyone or any other entity. You will not be added to any mailing list.
  • Tell me if your manuscript is picture book, middle grade, or other, and whether it is fiction or nonfiction. Tell me the word count,  which service you need, and if you have any time deadline to work with.
  • I’ll get back to you as detailed in the next step.
3. We work out the terms of the project

I’ll respond by email within 48 hours (usually much sooner than that).

  • I’ll let you know if I’m available to work with you
  • If I’m not available immediately, I’ll let you know when I will be available
  • I’ll suggest a time frame for the project
  • I’ll give you a rate quote
  • So — availability, time frame, and rate quote

You then respond whether you agree (or not) or if you need to negotiate some changes (for example, to time frame). Once we get the details ironed out, it’s time for the next step.

4. The contract

After we’ve worked out the terms of the project, I’ll draw up a contract. It’s a fillable Word document.

  • I’ll send the contract as an attachment in a separate email.
  • I’ll also send more details about the completion and return of the contract.
  • You fill out the contract, save it, and return it as an email attachment.
  • Send the manuscript as a separate attachment in the same email.
  • I’ll get to work when I receive the emailed contract and manuscript.
  • I do ask for a signed contract, but it will be sent by postal mail, and doesn’t affect my work schedule.
5. I return the completed work

When I’ve finished the work, I’ll return the document to you. For either copy-editing or proofreading, you’ll receive

  • your manuscript with comments in the margin using Track Changes
  • any general comments I may have
  • any resources I want to suggest

NOTE: I don’t make changes on your manuscript. I just make comments in Track Changes. You make the changes yourself after you’ve read my comments.

6. I’ll send an invoice

The invoice is sent through PayPal to your email address.

  • You don’t need a PayPal account to pay a PayPal invoice.
  • It is secure.
  • I never see your personal information.
  • The invoice will be in Canadian dollars.
  • PayPal does all the currency conversion, so you don’t have to worry about that.
  • Note — if you’re a resident of Saskatchewan, I have to charge PST.
  • I’ll receive a notification from PayPal when you have paid.
7. You may ask questions for clarification

For either a copy-edit or a proofread, you are allowed one round of questions, for clarification only, after you’ve read my comments. This opportunity for questions is not intended as a chance to have me review all your changes. For that, you need to request a second edit or proofread after you’ve made all your changes.

After you’ve had a chance to review my comments and suggestions, simply send me an email with your clarification questions (no more than 10) and I will answer them as quickly as possible, via email. It’s easiest if you create a Word document with your questions, or notate my comments on your manuscript, rather than simply listing them in the body of an email.

8. The project is complete

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If you’re ready to request one of the Flubs2Fixes services, just send me an email

mail (at) flubs2fixes (dot) com


  • All documents are treated in a confidential manner. No work will be given to a third party, nor will I mention any part of your work to anyone else. I do not share names of clients with anyone, except where you have specifically granted permission, such as for a testimonial on this website.
  • Your manuscript and your ideas are safe with me. I will not make use of them in any way except to provide the editing services for which you have contracted with me. I will retain your manuscript only until we have completed the editing process, including answering your questions to your satisfaction, and then will delete it from my computer.
  • In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), I will never knowingly request or accept personally identifiable information from children under thirteen (13) years of age without parental consent. Please see my privacy policy for further information.